FAQs

What are your payment options?
We accept Paypal, Visa, Mastercard, American Express, Discover, and Shopify Pay.

Can I change or cancel an order I just placed?
We are not able to change or cancel orders after they are processed. If you need to change or cancel an order, please contact us within an hour of placing the order. We will do our best to make sure you are fully satisfied.

Where do you ship to?
We currently only ship within the United States, Canada, United Kingdom, Australia & New Zealand.

What are your shipping options?
USPS First Class Mail - Arrives within 3-5 business days.
USPS Priority Mail - Arrives within 1-3 business days.
*Please allow an extra day for delivery to PO Boxes.

What is your return/exchange policy?
You have 14 days after the date of delivery to return new, unwashed items. We do not cover the cost of return shipping unless the item is defective upon arrival. We currently do not offer exchanges, but you can return your new, unwashed item(s) and place another order for the item(s) you need.

Please contact us for further assistance.

*For sanitary reasons, we do not accept returns for teething items.

How long will it take to process my return?
Processing returns takes up to 7-10 business days after they are delivered, so please be patient with us.

What are the sizing details?
Please see individual items for sizing details.

How do I care for my swaddle blanket?
Wash before first use.
Set machine to a normal cycle.
Select cold for colors and warm/hot for whites. Avoid washing your blanket with anything with Velcro on it.
Once the cycle is finished, remove items promptly from the washing machine.
Tumble dry on low.
Do NOT iron or dry clean.

How do I care for my wooden/silicone teether?
You never want to submerge your toys in water or allow them to be soaked for a long time though as that will ruin the grain and make the wood more likely to break. Hot water will dry your toys out faster than room temperature water. Just use a damp cloth (not super wet), and a mild dish soap, sparingly.

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If you have any questions, please contact us.